FAQ’S
Frequently asked
question
Get the answers to some of the most common questions about JTech’s services and how we can help your business thrive.
JTech - Jamhuriya Technology Solutions is a professional technology solution service provider and ICT training center founded in 2020 by Jamhuriya University of Science and Technology in Mogadishu, Somalia. We aim to fill the gap in quality and creativity in the field of ICT solutions by transforming clients' business, operating, and technology models for the digital era.
Our mission is to help companies and organizations, both small and large, focus on their core activities while leveraging technology to enhance productivity, profitability, and efficiency. We strive to provide technical training and consultancy that helps organizations and individuals succeed in their business endeavors and to develop technology solutions and services that exceed market expectations.
Our objectives include:
- Automating business processes through modern technology to meet business expectations in the digital era by creating sophisticated, reliable, and dynamic systems.
- Promoting businesses through digital marketing strategies.
- Training individuals and organizations nationwide with practical courses to solve digital business challenges and innovate new ideas in the workforce.
We stand out due to our commitment to quality and innovation. Founded to fill the gap in ICT solutions in our nation and beyond, we focus on transforming clients' businesses with modern technology, offering hands-on training, and promoting creativity. Our customer-centric approach ensures that we work closely with clients to meet their unique needs.
Our core values include:
- Innovation: Continuously embracing new ideas and technologies.
- Quality: Delivering excellence in all our services.
- Customer Focus: Prioritizing the needs and success of our clients.
- Integrity: Upholding honesty and transparency in all our dealings.
We offer a range of services categorized into:
- Software Solutions: Custom software development tailored to your business needs.
- Creative Services: Innovative design and marketing solutions to enhance your brand.
- Cloud Services: Scalable cloud computing solutions for flexibility and efficiency.
We specialize in creating sophisticated, reliable, and dynamic systems that automate your business processes. Our team works closely with you to understand your unique requirements and develop solutions that streamline operations, improve efficiency, and meet your business expectations in the digital era.
Yes, we offer practical training courses designed to empower individuals and organizations. Our training programs focus on solving digital business challenges and nurturing innovative ideas within the workforce. We aim to equip you with the skills needed to succeed in today's technology-driven market.
We serve a wide range of industries, including but not limited to:
- Healthcare
- Finance
- Education
- Retail
- Manufacturing
Our expertise allows us to deliver industry-specific solutions that address the unique challenges of each sector.
Yes, we offer mobile app development services to help you reach customers on their preferred devices. Our team develops user-friendly and feature-rich mobile applications for both iOS and Android platforms, tailored to meet your specific business requirements.
You can reach us through the following contact details:
- Headquarters Address: 103 Apartment, Adani Tower 2, Makkah Almukarramah Ave, Mogadishu, Somalia.
- Business Phone: +252 615 868999
- Email: info@jtech.so
- Website: www.jtech.so
Our calling hours are during working hours, and we are eager to assist you with any inquiries.
We provide comprehensive customer support to ensure your satisfaction:
- Phone Support: Call us at +252 615 868999 during working hours.
- Email Support: Send your queries to info@jtech.so.
- In-Person Visits: Visit our headquarters at the provided address.
Our working hours are from 8:00 AM to 5:00 PM, Sunday to Thursday. We are closed on Fridays and Saturdays. However, you can reach us via email at any time, and we will respond to your inquiries as soon as possible.
To request a quote or proposal, you can:
- Contact us via email: Send your project details to info@jtech.so.
- Call us: Reach out to us at +252 615 868999 during working hours.
- Visit our website: Fill out the contact form on our website www.jtech.so with your project requirements.
We will review your information and get back to you promptly with a detailed proposal.
Yes, we provide remote support services to assist clients regardless of their location. Our team can offer consultations, troubleshooting, and project updates via phone, email, or video conferencing tools to ensure seamless communication and support.